Effective Date: June 2, 2025

CLEO Education, Inc. (“CLEO,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you access our websites, mobile apps, and related products or services (collectively, the “Services”).

Information We Collect

We collect information in three main categories:

  1. Account and Contact Information, such as your name, email address, optional mobile number, school or program affiliation and role (e.g., student, faculty), and your login credentials and preferences.

  2. Payment Information, such as your billing name and address, limited card details (e.g., last four digits, card type), and Stripe transaction IDs. CLEO never stores full credit-card numbers; all payments are processed securely by Stripe.

  3. Usage and Device Data, such as your IP address, device and browser type, operating system, referral URLs, pages visited, features used, practice-session answers, progress metrics, and cookies or similar technologies that maintain sessions, remember settings, and help us improve performance.

Institutional Accounts. If your access is provided through an educational institution, we will associate your progress data (e.g., scores, completion status, time-on-task) with your school account and may share that information with authorized faculty or administrators for educational oversight, reporting, and accreditation purposes.

How We Use Your Information

We use the information listed above to:

  1. Create, manage, and personalize your account

  2. Provide, maintain, and improve the Services

  3. Process transactions securely via Stripe

  4. Send service-related messages (receipts, technical notices) and, if you opt in, product updates or promotions

  5. Monitor performance, detect fraud, and protect the integrity of our platform

  6. Comply with legal, tax, and regulatory obligations

How We Share Information

The information collected may be:

  1. Shared with service providers who supply cloud hosting, analytics, customer-support tools, or payment processing and who are bound by strict confidentiality and data-protection obligations.

  2. Shared with institutions that pay for your subscription, so authorized faculty or administrators can view progress reports and usage analytics.

  3. Disclosed for legal and safety purposes when necessary to comply with law, enforce our Terms, or protect CLEO, our users, or the public.

  4. Transferred as part of a business transaction such as a merger, acquisition, or asset sale, subject to the commitments in this Privacy Policy.

We do not sell or rent your personal data. Information will not be disclosed to third parties unless required as described above or you have expressly consented.

Cookies & Tracking Technologies

We use first- and third-party cookies and similar technologies to keep you logged in, remember preferences, and understand how the platform is used. You can disable cookies in your browser, but the Services may not function correctly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, unless a longer period is required by law or by our agreements with educational institutions. When information is no longer needed, we securely delete or de-identify it.

How to Control Your Information

You have the right to:

  1. Update profile details directly in your account

  2. Contact us to request access, correction, or deletion of your information.

  3. Opt out of marketing emails via the “unsubscribe” link in any message

Send privacy requests to hello@cleoedu.com with “Privacy Request” in the subject line (verification may be required)

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal data from them. If you believe we have done so in error, please contact us and we will delete the information.

International Users

CLEO is headquartered in the United States. If you access the Services from outside the U.S., you consent to the transfer and processing of your information in the U.S. and other countries that may have different data-protection laws than your own.

Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you via email, in-product message, or a prominent notice on our website. The “Effective Date” will always show when the latest version took effect. Continued use of the Services after changes means you accept the updated Policy.

Contact Us

Questions or concerns? We’d love to help.

CLEO Education, Inc.
Email: hello@cleoedu.com